CSI Register software tool is used to get better results, faster and with less effort. Aligns goals and objectives to initiatives, manages assignments details, measures progress to control the desired outcome and results. Includes customizable dashboards & reports.
Design and use metrics to influence behavior, measure results, learn and take corrective action. myKPI Designer software tool & templates is used to accelerate the design, build & implementation of metrics for IT Service Managers. Includes hundreds of ITSM metrics.
Book and software templates teach how to realize the benefits of ITIL®/ITSM by improving your performance using proven methods and frameworks for IT Service Management.
Accelerate the design, build & implementation of KPIs, scorecards and dashboards using myKPI Designer software tools & templates.
myKPI Designer software tools & templates are used to accelerate the design, build & implementation of metrics for practitioners and IT Service Managers.
Well designed KPIs are used to communicate strategy and expectations, influence behavior, measure results, learn from feedback and take corrective action.
myKPI Designer makes it easier and quicker to create and implement better KPIs that help:
DIY KPI Scorecard is blank template for the "Do it Yourself" practitioner/ expert. Build your own KPIs and scorecards from scratch in no time.
ITSM KPI Scorecard comes pre-populated with 300+ KPIs for 24 ITSM processes. Ideal fast-path for busy service or process owners/managers. Quickly add and easily modify the KPIs and scorecards meet your needs.
myKPI Designer KPI Scorecard accelerator software provides many powerful features to save time and get results faster.
More advantages of myKPI Designer KPI scorecard accelerator software for ease of use and to save money.
There are many use cases for myKPI Designer. Here are some popular examples:
Single User License i.e. anyone responsible for continuous improvement e.g. Managers, Process Owners/Managers or Service Managers.
Learn how to improve your services and processes faster and with better results using proven methods and frameworks.
ITSM Library book on how to Implement Metrics for IT Service Management. A measurement framework to help align IT with the business objectives to create value through continuous improvement. Includes ITSM KPI Scorecard templates.
Learn how to realize the benefits of ITIL®/ITSM by improving your performance using a measurement framework for IT Service Management (“ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries”).
A measurement framework helps IT managers validate the IT strategy and vision, provide direction with targets and metrics, justify changes with a means to gauge value realized and intervene and provide corrective actions when necessary.
Based on a continuous improvement methodology, this book and software templates provide IT Service Managers with a methodology, hundreds of metrics, scorecards and dashboard templates to monitor, analyze, tune and improve the IT processes and services.
Author: David Smith, Micromation Inc. Canada
This ITSM KPI scorecard contains 24 Microsoft Excel metrics templates which helps to quickly enter and report metrics, scorecards and dashboards, demonstrating many of the principles described in the book Implementing Metrics for IT Service Management. License key can be purchased to unlock and modify the workbooks.
License key to unlock and customize itSMF KPI Scorecard
Purchase the itSMF KPI Scorecard License Key and User Guide to unlock and customize the itSMF KPI Scorecards.